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20.01.2025
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North American Insurers Transform Systems, Adopt AI for Adaptability
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Insurance enterprises in North America are integrating new technologies, including AI, to succeed in an unpredictable, rapidly changing market, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Insurance Service...
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20.01.2025
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Europe Sees AI-Driven Cloud Growth in Q4 as Managed Services Demand Slows: ISG Index™
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AI-driven demand for cloud services fueled overall growth in Europe’s IT and business services market in the fourth quarter, even as demand for managed services slowed, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The EMEA ISG Ind...
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16.01.2025
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AI-Fueled Cloud Demand Powers Global IT, Business Services Market to New High in Q4: ISG Index™
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Global spending on IT and business services rose by double-digits in the fourth quarter, fueled by a sharp increase in cloud demand driven by AI, according to the latest state-of-the industry report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
Data from the ISG Index™, which measure...
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20.10.2025
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15.01.2025
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AI Adoption Drives Interest in DataOps, ISG Study Finds
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The expanding use of AI is driving enterprise interest in data operations (DataOps) to orchestrate data integration and processing and improve data quality and validity, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says.
DataOps is the use of agile development, Dev...
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13.01.2025
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U.S. Firms Seize Power of Data With Advanced Analytics
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Enterprises in the U.S. are making major investments in analytics and AI to fully realize their data’s potential, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Advanced Analytics and AI Services report for t...
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10.01.2025
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AI Solutions for Visually Impaired, AI Search and AI Agents Win ISG Startup Challenges
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AI-powered solutions for addressing visual impairments, optimizing brands for AI search and creating AI agents won the ISG Startup Challenges at recent events in Paris, Dallas and London hosted by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
ISG Startup Challenges feature entrepreneurs b...
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10.01.2025
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ISG Study Says Need for Flexibility is Driving Demand for AI-Powered Payroll Platforms
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New business models, a rapidly expanding remote workforce and increasing demand for real-time, automated systems powered by AI are driving payroll transformation, according to a new series of research reports from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The ISG Payroll Management Buyer...
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09.01.2025
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North American Telecom, Media Firms Tap into Cloud, AI
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North American enterprises in the telecom, media and entertainment (TME) industry are adopting a wide range of emerging technologies to fuel innovation and improve customer experience, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The...
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09.01.2025
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Europe’s Oil and Gas Industry Turning to AI to Improve Operations Amid Energy Security Concerns
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Europe’s oil and gas industry is increasingly leveraging AI to optimize operations across its value chain as the region faces growing energy security concerns, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
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08.01.2025
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North American Oil Firms Tackle Change with Technology
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Oil and gas enterprises in North America are embracing advanced technologies, including AI-powered analytics, as they adapt to major industry changes, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Oil and Ga...
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02.01.2025
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ISG Advisors Recognized as 2024 HRO Today Superstars
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HRO Today has named two advisors from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, as 2024 HRO Today Superstars for helping enterprises navigate an ever-evolving business landscape and establish workplace models that balance productivity needs with employee expectations.
Stacey Cadigan,...
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20.12.2024
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Pent-up Demand Fuels U.S. Public Sector Cloud Boom
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The U.S. public sector is quickly adopting public cloud services, beginning a long-awaited transition from legacy systems to advanced multicloud platforms, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Multi...
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19.12.2024
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Ukraine Conflict Impacting Nordics Cloud Adoption
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The conflict in Ukraine has intensified supply chain disruptions, affecting IT investments across the Nordics, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Multi Public Cloud Services report for the Nordics...
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19.12.2024
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Asian Enterprises Snap Up Cloud Services as Economies Rise
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Demand for public cloud services is growing in Asia Pacific as more enterprises recognize the importance of investing in advanced technology, including AI, to compete in global markets, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The...
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18.12.2024
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EU Sovereign Cloud Initiative Drives Single-Source Solutions
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Enterprises in Europe are experiencing faster, more secure and reliable cloud services through single-source providers—the direct result of partnerships between Europe’s cloud platform providers and global hyperscalers, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology...
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17.12.2024
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U.S. Firms Look to Public Clouds for AI Scale, Intelligence
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Enterprise adoption of AI technologies is the main driver of growing U.S. demand for public cloud services over the past year, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Multi Public Cloud Services report...
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16.12.2024
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Companies Embrace AI Solutions for Cloud-Native Control, Security
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Enterprises around the world are adopting advanced cloud technologies and AI-powered platforms to address the challenges of managing cloud-native environments, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ g...
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13.12.2024
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U.S. Enterprises Tackle Complexity With Network Services
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A growing number of enterprises in the U.S. are adopting managed network services to support AI and other new technologies across increasingly complex networks, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™...
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13.12.2024
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Network Services Ignite IT Modernization in Asia Pacific
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Enterprises in Asia Pacific, embracing AI and other advanced technologies, are embarking on network transformations with service providers as the need for faster, more secure and more flexible networks grows, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research a...
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12.12.2024
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Enterprises Seek Self-Service, AI-Powered Analytics: ISG
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Self-service analytics with advanced capabilities powered by AI continue to be a goal for most enterprises, according to a new series of research reports from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The ISG Buyers Guides™ for Analytics and Data, produced by ISG Software Research (forme...
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05.12.2024
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Enterprise AI Spending to Rise 5.7 Percent in 2025, Despite Overall IT Budget Increase of Less than 2 Percent: ISG Study
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New survey research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) finds enterprise leaders plan to increase spending on AI by an average of 5.7 percent in 2025, despite much more modest increases in overall IT budgets, and reinvest savings from cost optimization and productivity into AI-en...
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27.11.2024
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Brazil Taps Into Data, AI to Strengthen Supply Chains
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Enterprises in Brazil are investing in digital technologies, including generative AI, to harness a wealth of data to improve supply chain operations, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Supply Chai...
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26.11.2024
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Mexican Firms Tap AWS Partners for Cloud Transformation
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Demand for AWS services is growing in Mexico as enterprises in many industries move workloads to the cloud to take advantage of AI and cloud-native applications, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™...
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22.11.2024
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AI Core Theme of 2025 ISG Software and Services Research
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will publish nearly 200 studies evaluating service providers and software platforms in 2025, adding important new subject areas, including the major impact AI is having on enterprise technology, to its influential ISG Provider Lens™ and ISG Buye...
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21.11.2024
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ISG to Assess Providers of HR Outsourcing Services
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study evaluating providers of HR outsourcing (HRO) services that deliver transformational business value to organizations and their workforces, increasingly through the use of AI.
The study results will be published in...
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20.11.2024
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ISG Presents 2024 ISG Star of Excellence™ Awards to Accenture, Capgemini, Persistent Systems
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, last night presented the 2024 ISG Star of Excellence Awards™ to Accenture, Capgemini and Persistent Systems, recognizing the three service providers for consistently demonstrating the highest standards of customer service excellence in the past...
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20.11.2024
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ISG Announces 2024 ISG Paragon Awards™ Winners for EMEA
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has announced the winners of the 2024 ISG Paragon Awards™ for EMEA, which celebrate the use of new approaches and technologies, including AI, in sourcing industry partnerships.
More than 80 applications were submitted for the annual EMEA progr...
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19.11.2024
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GenAI Cracks Brazilian Market with Productivity Promise
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Many enterprises in Brazil have overcome major concerns about generative AI and are using it to boost their productivity, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Generative AI Services report for Brazi...
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18.11.2024
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Companies Race to Deploy GenAI for Efficiency, Innovation
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Global adoption of generative AI is growing rapidly, placing pressure on enterprises to invest in the technology to remain competitive, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ global Generative AI Serv...
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15.11.2024
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ISG to Assess Microsoft AI and Cloud Ecosystem Providers
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining service providers supporting enterprise use of the Microsoft cloud platform and applications suite as the software company continues its push into AI.
The study results will be published in a series of c...
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14.11.2024
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ISG to Evaluate Agribusiness, Chemicals Service Providers
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining technology solutions providers supporting the closely aligned agribusiness and chemicals industries.
The study results will be published in two comprehensive ISG Provider Lens™ reports, called Agribusine...
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14.11.2024
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ISG to Evaluate ServiceNow Ecosystem Providers
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining the capabilities of providers in the ServiceNow ecosystem, as they work to modernize their clients’ business workflows with new AI tools.
The study results will be published in a comprehensive series of...
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12.11.2024
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ISG Announces Winners of 2024 ISG Paragon Awards™ For South America
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has announced the winners of the 2024 ISG Paragon Awards™ for South America, which celebrate the use of new approaches and technologies, including AI, in sourcing industry partnerships.
More than 80 applications were submitted for the annual S...
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12.11.2024
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ISG to Evaluate Provider Ecosystem for P&C Platforms
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a pair of research studies examining the relative strengths of service providers supporting the two leading technology platforms for the global property and casualty insurance sector.
The studies’ results will be published in two...
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11.11.2024
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ISG to Assess SAP Ecosystem Providers Worldwide
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining providers in the evolving SAP services ecosystem at a time when SAP is focusing on improving its AI capabilities to augment its existing product portfolio.
The study results will be published in a series...
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11.11.2024
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Two-Thirds of Enterprises Using Managed Service Providers for GenAI, ISG Study Finds
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New survey research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) finds two-thirds of enterprises are using managed service providers (MSPs) to support their generative AI (GenAI) initiatives.
Sixty-five percent of the enterprises surveyed for the new ISG Market Lens™ GenAI Use Case Stud...
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08.11.2024
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ISG to Assess Procurement Services Worldwide
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining providers in the modern procurement services ecosystem.
The study results will be published in a comprehensive ISG Provider Lens™ report, called Procurement Services 2025, scheduled to be released in Apri...
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07.11.2024
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Information Services Group Announces Third-Quarter 2024 Results
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, today announced its financial results for the third quarter ended September 30, 2024.
“ISG closed the third quarter strong, achieving the top of our updated guidance, with strong operating cash flow in the quarter,” said Michael P. Connors, cha...
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06.11.2024
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GenAI Accelerates App Development in Brazil
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Enterprises in Brazil have begun broadly adopting generative AI (GenAI) for application development and maintenance in 2024, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Next-Gen ADM Services report for Braz...
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05.11.2024
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ISG to Evaluate Digital Innovation Services in Brazil
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining providers of digital innovation services in Brazil that leverage emerging technologies such as AI, blockchain and IoT to address complex business challenges.
The study results will be published in a compr...
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05.11.2024
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ISG to Assess Providers of Global Capability Center Services
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a new research study examining the emerging ecosystem of providers that support their clients’ global capability centers.
The study results will be published in a comprehensive ISG Provider Lens™ report, called Global Capability Ce...
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05.11.2024
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Satisfaction With Provider Services Edges Up, as Companies Seek More Innovation, ISG Study Shows
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Enterprise buyers of technology and business services rate their customer experience slightly higher than a year ago, praising providers’ compliance expertise while giving low scores for innovation, according to a new report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The latest ISG...
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04.11.2024
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Transforming Business Through AI the Focus of ISG Digital Business Summit
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Leaders with Keurig Dr Pepper, Johnson Controls, L’Oreal, PNC and other companies will join the ISG Digital Business Summit, November 13–15, in Dallas to share strategies for leveraging generative AI (GenAI) and other new technologies to drive business innovation, enhance efficiency and growth and boost the total enterprise experience.
Hosted by...
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04.11.2024
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ISG to Evaluate Digital Engineering Services Being Transformed by AI
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining digital engineering services providers that are leveraging AI to help customers improve all aspects of their digital enterprise.
The study results will be published in two comprehensive ISG Provider Lens™...
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04.11.2024
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Firms Face Critical Decision on AI-Driven CRM, ISG Says
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New research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) predicts that half of all enterprises will need to modernize their customer relationship management (CRM) systems by 2026 to take advantage of new AI capabilities.
The ISG Buyers Guides™ for Customer Relationship Management, produ...
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31.10.2024
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Europe’s Demand for Digital Supply Chain Services Surging
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Enterprises in Europe are turning to service providers to integrate IoT, predictive analytics, automation and AI into their supply chain management systems to make their supply chains more resilient and to reduce risk, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology...
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30.10.2024
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GenAI Accelerates Brazilian Workplace Transformation
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Enterprises in Brazil are beginning to use generative AI (GenAI) to increase workplace efficiency and innovation as part of broader transformations of work, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Futur...
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30.10.2024
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ISG to Evaluate Salesforce Ecosystem Partners Worldwide
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining service providers supporting enterprise use of the Salesforce customer relationship management platform, including emerging new uses of generative AI (GenAI).
The study results will be published in a seri...
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29.10.2024
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Switzerland More Guarded in Adopting DEX Platforms
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Digital employee experience (DEX) is not gaining as much traction as a business priority among companies in Switzerland as it has in other Western European countries, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider L...
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29.10.2024
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Digital Employee Experience Addresses Workplace Demands
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A greater number of organizations in Germany are realizing the value that Digital Employee Experience (DEX) brings to their workforce, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Future of Work - Services r...
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28.10.2024
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Intelligent Automation Advances Into AI Age, ISG Says
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One half of all enterprises will use integrated intelligent automation technologies to optimize digital efficiencies by 2026, say analysts with Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The ISG Buyers Guides™ for Intelligent Automation, produced by ISG Software Research (formerly Venta...
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25.10.2024
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Cloud, Mobile, GenAI Driving ADM Growth in Germany
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Germany’s growing reliance on cloud computing and mobile applications is driving increased demand for application development and maintenance services, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Next-Gen A...
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24.10.2024
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GenAI Cloud Requirements Fuel AWS Ecosystem in Brazil
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Enterprises in Brazil are seeking secure, scalable cloud platforms for emerging generative AI (GenAI) applications, accelerating the growth of the AWS ecosystem, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™...
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23.10.2024
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Machine Learning Drives Growth in Workday Ecosystem
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The integration of machine learning (ML) models throughout the Workday platform is allowing businesses to make better strategic decisions about resource allocation and workforce distribution, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm....
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22.10.2024
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U.S. Firms Modernize Supply Chains for Competitive Edge
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More enterprises in the U.S. are now implementing digital supply chains as competitive differentiators, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Supply Chain Services report for the U.S. finds that organ...
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22.10.2024
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AI, Unified Platforms Shape Australia’s Future Workplaces
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A growing number of enterprises in Australia are using AI and analytics in digital workplace solutions to become more productive and competitive, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Future of Work S...
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21.10.2024
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U.S. Public Sector Sharpens Focus on Modernizing Work
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Public-sector organizations in the U.S. continue to explore and adopt new workplace technologies as part of broad digital transformations to meet new operational requirements, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG P...
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21.10.2024
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GenAI Becoming Part of Workplace Transformation in U.K.
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Organizations in the U.K. are preparing for greater adoption of generative AI within the next 12 to 18 months as part of their overall workplace transformation programs, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provide...
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21.10.2024
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Asia Pacific IT, Business Services Market Continues to Grow, But Slows From Q2 Levels, Q3 ISG Index™ Shows
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The market for IT and business services in Asia Pacific continued to grow in the third quarter on solid demand for both managed and cloud-based services, although it decelerated from a strong Q2, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and adviso...
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18.10.2024
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GenAI Raises U.S. Companies’ Hopes for Future of Work
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Enterprises in the U.S. are cautiously optimistic about workplace management amid macroeconomic uncertainty and the growing potential of generative AI (GenAI), according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Fu...
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