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06.11.2025
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ISG to Study ServiceNow Ecosystem Partners
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers in the ServiceNow ecosystem that are helping enterprises streamline workflows across industries.
The study results will be published in a series of comprehensive ISG Provider Lens® reports,...
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06.11.2025
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ISG to Study Global Capability Center Service Providers
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining how service providers are enabling global capability centers (GCCs) to evolve from traditional, shared services focused on transactions into AI-enabled, connected business platforms to boost innovation...
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05.11.2025
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Enterprises Embrace AI to Enhance Supply Chain Resilience
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Enterprises are accelerating the modernization of their supply chains for greater agility, visibility and sustainability amid geopolitical and environmental disruptions, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
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05.11.2025
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GenAI Growth Boosts Brazilian Cloud Migration with AWS
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Enterprises in Brazil are accelerating digital transformation by incorporating generative AI (GenAI) into their processes, aided by tools from AWS and its ecosystem partners, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
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04.11.2025
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Brazilian Enterprises Modernize Supply Chains with AI
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Enterprises in Brazil are integrating AI into their supply chain operations to increase efficiency, agility and visibility across production and logistics, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
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04.11.2025
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German Firms Embrace AWS for Scalable IT Modernization
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German enterprises are rapidly adopting AWS and its cloud-native and AI-enabled services to modernize IT and data infrastructure, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® AWS Ecosystem Partners repor...
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03.11.2025
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Information Services Group Announces Third-Quarter 2025 Results
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced financial results for the third quarter ended September 30, 2025.
“ISG delivered an excellent third quarter, continuing our AI-powered momentum with clients,” said Michael P. Connors, chairman and CEO. “Excluding our divest...
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31.10.2025
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AWS Ecosystem Fires Up AI, Cloud Strategies at U.S. Firms
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Enterprises across the U.S. are working with AWS and its partner ecosystem to accelerate cloud modernization and rapidly scale their use of AI, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
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31.10.2025
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AI Adoption Reshapes Contact Center Experience in Europe
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Across Europe, organizations are redefining customer experience (CX) operations by implementing intelligent, automated and cloud-enabled platforms that unify service delivery and enhance customer value, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and...
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30.10.2025
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AI Transforming Contact Centers into Growth Engines
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Enterprises are elevating contact centers from transactional hubs to centers of business growth using AI, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® global Contact Center — Customer Experience Service...
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Brazilian Contact Centers Accelerate Digital Transformation
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Brazilian enterprises are modernizing contact center operations through advanced digital technologies to improve efficiency while ensuring customer satisfaction, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
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AI, Hybrid CX Models Strengthen Australian Contact Centers
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Companies in Australia are accelerating their adoption of AI-enabled and hybrid contact center models to improve efficiency, compliance and customer experience, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
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Swiss Enterprises Lead AI-Driven Workplace Modernization
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Swiss enterprises are at the forefront of the global transition to an AI-driven future of work, adopting automation and hybrid work practices faster and with greater focus than their European counterparts, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research...
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GenAI, Agentic AI Transform German Work Practices
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Slowing growth and persistent skill shortages are prompting enterprises in Germany to adopt new workplace models centered on flexibility and autonomous AI systems, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider...
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AWS Providers Help Asia Pacific Firms Modernize Operations
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Enterprises across Asia Pacific are rapidly modernizing their operations with services from the AWS cloud ecosystem to enhance their competitiveness and efficiency, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
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28.10.2025
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U.K. Enterprises Embrace Sustainable Cloud-Native AWS
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Enterprises in the U.K. are accelerating cloud migration and data transformation centered on AWS, with strong momentum across industries, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® AWS Ecosystem Partn...
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28.10.2025
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Europe’s Medical Device Makers Embrace AI Innovation
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European medical device companies are carrying out digital transformations to modernize regulatory operations, strengthen post-market surveillance and improve patient safety, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 I...
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27.10.2025
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AWS Expansion Fuels Cloud Transformation in Mexico
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Enterprises in Mexico are accelerating cloud modernization and AI adoption, aided by AWS’ establishment in 2025 of a regional hub in the country, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® AWS Ecosyst...
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Agentic AI Emerging as Enterprise Game-Changer
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Enterprises are experimenting with and adopting early forms of agentic AI, a transition that is already beginning to change how they think about productivity, decision-making and business transformation, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research an...
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24.10.2025
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U.S. Enterprises Transform Operations Through AI-Enabled ESM
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Enterprises across the U.S. are adopting enterprise service management (ESM) as a foundation for digital business transformation, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® Enterprise Service Manageme...
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23.10.2025
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Ascendion Recognized as a Global Leader in the ISG Provider Lens® for Generative AI Services 2025
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Ascendion Named Global Leader:
ISG ranks Ascendion among the world's best in Generative AI strategy and delivery.
Turning Vision Into Velocity:...
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23.10.2025
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Ascendion Recognized as a Global Leader in the ISG Provider Lens® for Generative AI Services 2025
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Ascendion Named Global Leader:
ISG ranks Ascendion among the world's best in Generative AI strategy and delivery.
Turning Vision Into Velocity:...
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23.10.2025
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Ascendion Recognized as a Global Leader in the ISG Provider Lens® for Generative AI Services 2025
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Ascendion Named Global Leader:
ISG ranks Ascendion among the world's best in Generative AI strategy and delivery.
Turning Vision Into Velocity:...
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23.10.2025
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AI-Driven Tools Boost U.S. Medical Device Development
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U.S. medical device companies are adopting digital-first and patient-centric operating models to accelerate innovation while meeting rising compliance and cybersecurity requirements, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
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23.10.2025
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Enterprises Embrace GenAI with Diverse Strategies
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Enterprise implementations of generative AI (GenAI) have evolved over the past year from proof-of-concept experiments to production deployments, with organizations seeking different provider partners and outcomes based on their needs and capabilities, according to new research reports published today by Information Services Group (ISG) (Nasdaq: II...
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23.10.2025
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ISG Announces 2025 ISG Paragon Awards™ Asia Finalists
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced the finalists for the inaugural 2025 ISG Paragon Awards™ Asia, which recognize innovative approaches that help enterprises leverage technology to make a significant and lasting impact on their businesses.
Winners will be se...
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23.10.2025
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Workday Expands to Meet Enterprise Needs in Asia Pacific
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Enterprises across Asia Pacific are rapidly adopting Workday solutions to modernize their technology stacks and remain competitive in complex, rapidly changing markets, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
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21.10.2025
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AI Transforms Asia Pacific Application Development
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Enterprises across the Asia Pacific region are rapidly incorporating AI into their application development and maintenance (ADM) operations, changing how applications are built, tested and maintained, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and a...
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20.10.2025
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Enterprises Shift VMware Strategies Amid Disruptions
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Enterprises users of VMware are modifying their IT environments as they adapt to changing options for licensing and provider services following the company’s 2023 acquisition by Broadcom, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm....
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17.10.2025
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GenAI, Hybrid Work Change U.S. Public Sector Workplaces
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The U.S. public sector is changing the way it envisions and implements digital workplace services as agencies integrate generative AI (GenAI), experience management and structured hybrid work models into their operational strategies, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-c...
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17.10.2025
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Providers Help U.S. Firms Bring Applications into AI Era
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U.S. enterprises are changing the way they carry out application development and maintenance (ADM), including closer engagement with service providers, as AI opens up new possibilities for efficiency and agility, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology re...
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17.10.2025
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Europe Embraces AI-Driven Workday Optimization
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European enterprises that have migrated to the cloud-based Workday platform are now optimizing their Workday deployments to achieve better business outcomes, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens®...
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16.10.2025
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GenAI Transforms Application Services, Development in Brazil
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The addition of generative AI (GenAI) to application development and management services is delivering significant new benefits to enterprises in Brazil, improving efficiency, speed and quality, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisor...
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16.10.2025
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AI Taking Central Role in European Application Services
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The application development and maintenance (ADM) market in Europe is fundamentally evolving as generative AI (GenAI) becomes instrumental in emerging service delivery models, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025...
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16.10.2025
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AI, Hybrid Work, ESG Reshape Australian Workplaces
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Australian enterprises are reimagining their digital workplace environments through the combined adoption of generative AI (GenAI), hybrid work modes and sustainability-focused innovation, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm...
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15.10.2025
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U.S. Enterprises Redefine Workplace Services with GenAI
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Enterprises in the U.S. are embedding generative AI (GenAI), hybrid work models and experience frameworks into workplace services, which are becoming strategic enablers of enterprise transformation, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and adv...
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15.10.2025
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U.K. Enterprises Scale GenAI, Redefine Hybrid Work
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Enterprises in the U.K. are reimagining workplace strategies to balance innovation, resilience and sustainability, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® Future of Work Services report for the U.K...
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15.10.2025
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Asia Pacific’s Tech Services Sector Rebounds in Q3, as AI Drives Cloud Demand, ISG Index™ Shows
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Enterprises in Asia Pacific continued to spend on cloud services to support AI but pulled back on managed services in the third quarter in the face of economic uncertainty, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The Asia...
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14.10.2025
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Growing AI Adoption Fuels Digital Workplace Innovation
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Enterprises worldwide are embracing AI and automation features in digital workplace platforms to enhance productivity, security and employee experience, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
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14.10.2025
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Enterprises Embrace Unified Service Management
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Enterprises are increasingly adopting enterprise service management (ESM) platforms to unify technology and business operations, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® global Enterprise Service Ma...
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14.10.2025
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Europe’s Tech Services Market Slows in Q3, Despite Strong AI-Driven Cloud Demand: ISG Index™
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Europe’s market for technology services and software slowed in the third quarter despite continuing strong demand for AI, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The EMEA ISG Index™, which measures commercial outsourcing...
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13.10.2025
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Fueled by AI, Tech Spending Continues to Soar in the Americas, Q3 ISG Index™ Finds
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Shrugging off macro uncertainty and driven by interest in AI, enterprises in the Americas accelerated their spending on technology services and software in the third quarter, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The Am...
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10.10.2025
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ISG to Announce Third-Quarter Financial Results
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, said today it will release its third-quarter financial results on Monday, November 3, 2025, at approximately 6:30 a.m., U.S. Eastern Time.
The firm will host a conference call with investors and industry analysts at 9 a.m., U.S. Eastern Ti...
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10.10.2025
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AI, New Use Cases Reshape U.S. Workday Deployments
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Enterprises in the U.S. are expanding their use of Workday, transforming it from a human resources system of record into a platform that supports financial, operational and workforce agility, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory f...
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10.10.2025
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U.K. Public Sector Advances Digital Transformation
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Organizations in the U.K.’s public sector are partnering with leading service and solution providers to accelerate innovation and service delivery as part of wide-ranging modernization strategies, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advis...
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09.10.2025
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AI Drives Tech Services, Software Spending to New High in Q3: ISG Index™
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Accelerating interest in AI continues to drive the global market for technology services and software, propelling spending to an all-time high in the third quarter, according to the latest state-of-the industry report from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
Data from the gl...
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09.10.2025
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Australian Public Sector Innovates to Modernize Services
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Australia’s public sector is transforming service delivery by replacing outdated systems with tools that let agencies build services around citizen experience, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Len...
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08.10.2025
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ISG to Study Mainframe Service Providers
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining how service providers are reshaping mainframe modernization through hybrid IT integration, cloud-native development, automation and GenAI-driven transformation strategies.
The study results will be p...
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07.10.2025
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AI, Data Management Drive Enterprise Payroll Innovation
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Enterprises are adding AI features to their payroll systems as cross-border employment and other trends make payroll processes more complex, according to new research reports published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® global Payroll Ma...
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06.10.2025
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Cloud Platforms Key to Enterprise AI Transformation, ISG Says
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The range of available cloud software platforms has expanded significantly in recent years, presenting enterprises with many options when formulating strategies for applications of AI and data transformation, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
Th...
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01.10.2025
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Learning Tools Expand with AI to Meet Evolving Needs, ISG Says
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Enterprises are increasingly seeking learning management systems that ensure compliance while offering users modern learning experiences, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The ISG Buyers Guides™ for Learning and Development, produced by ISG Soft...
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30.09.2025
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ISG Named One of India's Best Workplaces for Women
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced it has been recognized as one of India’s Best Workplaces for Women for 2025 by the Great Place To Work® Institute.
The ISG Center of Excellence in Bangalore, India, where more than 600 employees provide critical services to...
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26.09.2025
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AI Transforms Subscriptions, Monetization, ISG Says
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Subscription management software is becoming a crucial element of enterprise operations as more companies adopt subscription business models, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The ISG Buyers Guides™ for Subscription Management, produced by ISG S...
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25.09.2025
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Companies Take AI Live with Financial Outsourcing
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Enterprises have begun live deployments of AI-based features from finance and accounting outsourcing (FAO) providers and are realizing measurable business benefits, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provide...
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24.09.2025
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AI, Analytics Becoming Vital to Healthcare Success
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Healthcare and life sciences enterprises are using generative AI (GenAI), agentic AI and analytics to transform patient care and drug development, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® global Spe...
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23.09.2025
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Firms Improving Data Management for AI Outcomes, ISG Says
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Many enterprises are making long-overdue investments in data management software to prepare for the requirements of AI, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The ISG Buyers Guides™ for Data Management, produced by ISG Software Research, provide the...
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22.09.2025
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ISG Announces 2025 ISG Paragon Awards™ and ISG Software Innovation Awards™ Winners for North America
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has announced the winners of the 2025 ISG Paragon Awards™ and the ISG Software Innovation Awards™ for North America.
The winners of both programs were announced at the 2025 ISG Sourcing Industry Awards gala dinner on Wednesday, September 1...
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19.09.2025
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ISG Announces 2025 ISG Women in Digital Award Winners for EMEA
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced the winners of the third annual ISG Women in Digital Awards program for EMEA, recognizing women and their achievements in technology roles.
At a live, virtual award ceremony on September 18, leaders with Shell, Pfizer, BBC,...
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17.09.2025
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Enterprises Give Providers Lower Scores in Q2 for Governance, Compliance, Innovation, ISG Study Shows
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Enterprise confidence in service and solution providers’ governance and compliance fell in the second quarter of this year, with companies giving lower satisfaction scores for proactive issue resolution and other performance measures, according to new survey research from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technol...
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17.09.2025
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Enterprises Use AI to Make Supply Chains More Resilient
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Enterprises are modernizing supply chains with AI-powered solutions that increase visibility, flexibility and resilience, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® global Specialty Analytics Services...
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